Unfortunately, my experience with this instructor became very disappointing. During lessons I often found him distracted by his phone, and at times his manner when giving directions or correcting mistakes could come across as rude and aggressive rather than patient or constructive. When I struggled with something, I didn’t always feel I was being taught in a calm or supportive way.
The biggest issue happened on my driving test day. As soon as I got into the car, the dashboard displayed “Engine Power Reduced.” His immediate reaction was, “Oh shit, I hate it when this happens,” but he then told me it would be fine and that it was just because the car was cold. Unfortunately, the problem continued throughout the journey and during my test.
The car had noticeably reduced power, which completely changed the clutch and acceleration reference points I had learned over months of lessons. Moving off, parking and especially driving uphill required much more acceleration and a much higher clutch position than normal. I ended up stalling repeatedly and struggling with situations that had not normally been a problem for me.
The examiner also recognised that there was an issue with the vehicle and told me that the car was a major problem and needed to be checked. What disappointed me most was the lack of accountability afterwards. Rather than acknowledging how much the faulty car had affected the test and properly helping me secure a replacement, I was ultimately left having to arrange and pay for another test myself.
For the amount students spend on lessons and test-day car hire, I believe an instructor should provide a properly maintained, reliable vehicle and take responsibility when something goes wrong. Unfortunately, that was not my experience here.
Unfortunately, my experience with this instructor became very disappointing. During lessons I often found him distracted by his phone, and at times his manner when giving directions or correcting mistakes could come across as rude and aggressive rather than patient or constructive. When I struggled with something, I didn’t always feel I was being taught in a calm or supportive way.
The biggest issue happened on my driving test day. As soon as I got into the car, the dashboard displayed “Engine Power Reduced.” His immediate reaction was, “Oh shit, I hate it when this happens,” but he then told me it would be fine and that it was just because the car was cold. Unfortunately, the problem continued throughout the journey and during my test.
The car had noticeably reduced power, which completely changed the clutch and acceleration reference points I had learned over months of lessons. Moving off, parking and especially driving uphill required much more acceleration and a much higher clutch position than normal. I ended up stalling repeatedly and struggling with situations that had not normally been a problem for me.
The examiner also recognised that there was an issue with the vehicle and told me that the car was a major problem and needed to be checked. What disappointed me most was the lack of accountability afterwards. Rather than acknowledging how much the faulty car had affected the test and properly helping me secure a replacement, I was ultimately left having to arrange and pay for another test myself.
For the amount students spend on lessons and test-day car hire, I believe an instructor should provide a properly maintained, reliable vehicle and take responsibility when something goes wrong. Unfortunately, that was not my experience here.
Amazing instructor and helped me to pass first time. Taught me helpful tips that other instructors had missed.
Instructor travelled on my test date and send another Instructor with a manual car my test was automatic , Instructor did not have my contact i didn’t have his whe i found him i missed my test and i cannot get back my money yet was payed to use his car, we will see each other in court worst experience ever i am still traumatise.
If the system allowed I would have given Albert 10 starts! He is very professional, patient, respectful and explains so well! I strongly recommend taking driving lessons with Albert – you will be hard pressed to find a better driving instructor in Croydon area!
+44 7539 399427